We get your emergency kits to you fast — because preparedness can't wait.
Orders are processed within 1–3 business days of being placed. You'll receive an order confirmation email immediately after checkout, and a separate shipping confirmation with your tracking number once your order leaves our warehouse.
🕐 Orders placed before 2:00 PM EST on business days are prioritized for same-day processing when possible.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing the next business day.
| Shipping Method | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping | 5–8 business days | Most orders ship this way |
| Expedited Shipping | 2–3 business days | Available at checkout for most items |
| Priority Shipping | 1–2 business days | Subject to availability by carrier |
Delivery estimates begin after processing is complete. Total delivery time = processing time + transit time.
We offer FREE standard shipping on every order within the contiguous United States — no minimums, no thresholds, no surprises.
🎉 FREE SHIPPING on all orders. Every kit ships free, every time.
We ship via UPS, FedEx, USPS, and regional carriers depending on your location and the size of your order. The carrier is selected at our discretion to ensure the fastest, most reliable delivery to your address.
Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a direct link to track your package. Tracking information typically updates within 24 hours of shipment.
If you haven't received a tracking email within 4 business days of ordering, please check your spam folder first — then reach out to us at readyroots-supply@polsia.app.
We currently ship to all 50 U.S. states, including Alaska and Hawaii (additional transit time may apply). We do not currently ship internationally or to U.S. territories.
For shipping questions or to check the status of your order, contact us at readyroots-supply@polsia.app or visit our Contact page.
Last updated: May 2026